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2025-09-01 13:30:04 -

Agentforce: The Future of AI Agents in CRM

The Evolution of CRM: From Data Repositories to AI Agents Traditional CRM platforms were designed to store, track, and visualize customer data. While Salesforce pioneered this model, the next challenge emerged: how to act intelligently on data in real time. This is where Agentforce comes in. Instead of humans driving every process inside Salesforce, AI agents now...

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